Changes between Version 3 and Version 4 of it/Troubleshooting

Timestamp:

Jan 12, 2026, 12:04:07 PM (3 months ago)

Author:

trac

Comment:

--

it/Troubleshooting

@@ -8 +8 @@
 This section explains how to formally submit a bug and provide debug logs so that this imformation is provided to the developers to action, it will explain how to use the trac ticket system to check and submit bugs for futher analisis.
 
-* Only a __registered__ Users__ can create __Tickets__. If you are not yet registered, you can register here __[http://sbnc.dyndns.tv/trac/register Register]__
-* The __User__ must be logged in, You can __[http://sbnc.dyndns.tv/trac/login Login]__ here
+* Only a __registered__ Users__ can create __Tickets__. If you are not yet registered, you can register here __[http://svn.dyndns.tv/trac/register Register]__
+* The __User__ must be logged in, You can __[http://svn.dyndns.tv/trac/login Login]__ here
 * To achieve a faster and easier __trouble shooting__, we now offer the __Ticketsytem__. That way you can directly pinpoint your __error__ to the competent __Developer__. In the next steps we will explain the new __Ticketsystem__.[[Br]]
 * First, check the existing __ Tickets__ if the error has already been reported. This is done as follows. [[Br]]
-  * Click the button __[http://sbnc.dyndns.tv/trac/report View Tickets]__ or go directly to __[http://sbnc.dyndns.tv/trac/report/1 Active Tickets]__.[[br]]
-  * Click on __[http://sbnc.dyndns.tv/trac/search Search]__ and tick the __Tickets__ and begin the search.
+  * Click the button __[http://svn.dyndns.tv/trac/report View Tickets]__ or go directly to __[http://svn.dyndns.tv/trac/report/1 Active Tickets]__.[[br]]
+  * Click on __[http://svn.dyndns.tv/trac/search Search]__ and tick the __Tickets__ and begin the search.
   * Here you can see the current __active Tickets__, if the same error is listed, you can attach your error message to the __Ticket__.[[Br]]
 
@@ -31 +31 @@
 
 * You have discovered a new bug and it has not been reported so you want to create a new ticket[[br]]
-* Click the button __[http://sbnc.dyndns.tv/trac/newticket New Ticket]__[[br]]
+* Click the button __[http://svn.dyndns.tv/trac/newticket New Ticket]__[[br]]
   * The following fields __need__ to be filled in.[[Br]]
     * __Summary:__
@@ -52 +52 @@
       - Default is __standard__ if a more appropriate urgency is required it can be used.
     * __Tags__
-      - This information is used by the __[http://sbnc.dyndns.tv/trac/search Search]__ - is usually not specified/required.
+      - This information is used by the __[http://svn.dyndns.tv/trac/search Search]__ - is usually not specified/required.
     * __Version:__
       - Is only applicable from version __2.0__
     * __Observer:__
-      - Only a __Developer__ need to fill in this field if he wants to assign this ticket to a __User__, the user then sees it in __[http://sbnc.dyndns.tv/trac/report/7 My Tickets] __
+      - Only a __Developer__ need to fill in this field if he wants to assign this ticket to a __User__, the user then sees it in __[http://svn.dyndns.tv/trac/report/7 My Tickets] __
 
   * To complete the ticket you click on the field __create Ticket__
@@ -66 +66 @@
 
 * You have discovered a bug and it has been reported but you have aditional information that may be helpfull to the developers to repair the problem or have aditional comments on the problem[[br]]
-* Click the __[http://sbnc.dyndns.tv/trac/report Show Tickets]__ > __[http://sbnc.dyndns.tv/trac/report/1 Active Tickets]__ or __ [http://sbnc.dyndns.tv/trac/search Search]__ Button and __open__ the existing.[[br]]
+* Click the __[http://svn.dyndns.tv/trac/report Show Tickets]__ > __[http://svn.dyndns.tv/trac/report/1 Active Tickets]__ or __ [http://svn.dyndns.tv/trac/search Search]__ Button and __open__ the existing.[[br]]
   * The following fields __must__ be filled in.[[Br]]
     * __Add comment__:
@@ -79 +79 @@
 
 * You have discovered a previously reported bug is now fixed and want to close the ticket to inform the dev the bug is now fixed.[[br]]
-* Click on __[http://sbnc.dyndns.tv/trac/report View Tickets]__ > __[http://sbnc.dyndns.tv/trac/report/1 Active Tickets]__ and open the respective ticket[[br]]
+* Click on __[http://svn.dyndns.tv/trac/report View Tickets]__ > __[http://svn.dyndns.tv/trac/report/1 Active Tickets]__ and open the respective ticket[[br]]
   * Scroll down to Action and set the field __resolve as__ to __fixed__
   * Click on the field _Submit changes__